Welcome to the Veloura Sleepwear LLC website!
These Terms of Service apply to your access, browsing, and use of the Veloura Sleepwear LLC website, as well as any purchases made through this site.
By accessing this website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to these terms, please discontinue your use of this website.
1. Company Information
This website is operated by Veloura Sleepwear LLC.
In these terms, the references to “we,” “the Company,” or “Veloura Sleepwear” refer to Veloura Sleepwear LLC.
2. Products and Services
We are committed to providing our customers with high-quality sleepwear and loungewear.
We make reasonable efforts to ensure that the product images, descriptions, colors, sizes, and pricing displayed on our website are accurate.
Please note that actual products may vary slightly from the images on the website due to factors such as screen display settings on different devices, lighting conditions during photography, and variations between production batches.
We reserve the right to modify product information, pricing, and availability to the extent permitted by law.
3. Sales and Subscription Policy
All products from Veloura Sleepwear LLC are sold on a one-time purchase basis.
We do not offer subscription services, automatic renewals, or recurring, automated shipments.
For every purchase, customers must actively place an order and complete the payment process.
We will not automatically charge customers for subsequent products unless the customer initiates a new purchase order.
Each order is an independent transaction; prior purchases do not create any automatic obligation for future payments.
4. Orders and Payments
By placing an order, a customer expresses an intent to purchase the selected items and agrees to pay the total amount displayed at checkout.
We accept the payment methods currently available on our website’s checkout page.
Orders will only proceed to the processing stage once payment has been confirmed.
Customers are responsible for ensuring that all provided billing information, shipping addresses, and payment details are accurate and correct.
We reserve the right to cancel or decline an order—to the extent permitted by law—in cases such as product unavailability, pricing errors, suspected fraudulent activity, or other reasonable grounds. If an order has been paid for but is subsequently cancelled, we will issue a refund in accordance with applicable laws and our refund policy.
Product prices and applicable taxes will be clearly displayed at checkout. Unless otherwise stated, product prices do not include all applicable taxes or shipping costs.
5. Returns and Refunds
We strive to ensure a positive shopping experience for every customer.
Please refer to the “Return & Refund Policy” on our website for information regarding return eligibility, refund conditions, the return process, and refund timelines.
In the event of any conflict between these Terms of Service and applicable laws, the provisions of the applicable laws shall prevail.
6. Intellectual Property
All content on this website, including but not limited to:
Website text, product descriptions, and brand copy.
Brand names, trademarks, logos, and brand identifiers.
Product images, photographs, and design assets.
Website page designs, graphics, layouts, and visual elements.
Other related original content.
…is protected by applicable intellectual property laws.
Without prior written permission from Veloura Sleepwear LLC or the relevant rights holder, no individual or organization may copy, reproduce, modify, distribute, sell, or otherwise use the content of this website for commercial purposes.
Unauthorized use of such content may constitute an infringement of intellectual property rights.
7. User Conduct
When using this website, you agree to:
Provide accurate and truthful personal and order information.
Refrain from using this website for any unlawful activities.
Refrain from attempting unauthorized access to the website’s systems or the information of other users.
Refrain from distributing malicious software, viruses, or other harmful content.
Refrain from using this website for fraudulent activities, fictitious transactions, or any other improper purposes.
Should any violation of these terms be discovered, we reserve the right to restrict or terminate access to the website, to the extent permitted by law.
8. Third-Party Services
This website may utilize third-party services, including payment gateways, logistics providers, technical service providers, and other essential business partners.
These third-party services may be governed by their own separate terms of service and privacy policies.
We do not exercise control over the entirety of the operations of these third-party services. When using third-party services, customers must also comply with the applicable terms and conditions of the respective service providers.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Veloura Sleepwear LLC shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of, or the inability to use, this website.
For losses resulting from *force majeure* events, network failures, interruptions to third-party services, delays by shipping carriers, or other events beyond our reasonable control, our liability shall be limited to the extent permitted by applicable law.
Nothing in these terms excludes or limits any liability that cannot be excluded or limited under applicable law, including consumer rights that cannot be waived by law.
10. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the State of Alaska, USA, excluding any conflict-of-law rules that would require the application of the laws of another jurisdiction.
To the extent permitted by applicable law, any disputes arising in connection with the services provided on this website or the purchase of goods shall be handled by a court of competent jurisdiction.
These terms do not affect any mandatory consumer protection rights that a consumer may be entitled to under the laws of their place of residence.
11. Dispute Resolution
In the event of any dispute between you and Veloura Sleepwear LLC, we encourage both parties to first seek a resolution through friendly consultation.
You may contact us via email.
We will make reasonable efforts to communicate with you and reach a fair and equitable solution.
If a dispute cannot be resolved through consultation, the following options may be pursued, subject to applicable law:
Resolution through a mediation process agreed upon by both parties.
Resolution through an arbitration process agreed upon by both parties, where permitted by applicable law.
Initiation of legal proceedings in a court of competent jurisdiction.
Unless otherwise agreed upon in a valid and lawful written agreement between the parties, these terms do not require consumers to waive their right to pursue litigation or other statutory legal remedies.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service to reflect changes in our business, website operations, or applicable laws and regulations.
Any modified terms will be posted on this website, accompanied by the date of the latest update. By continuing to use this website after the modified terms take effect, you indicate your acceptance of the updated terms, to the extent permitted by applicable law.